Q :Normal material for bus shelter ?
A: Structure: Q235 steel/ stainless steel
Roof: PC plate/ tempered glass/ sunlight plate
Q :What size of the product?
A: The size is available for customized as to your special requirement.
Q: Are you manufacture factory?
A: Yes, we are manufacture factory. We established in 2011, with 9 years experience. Warmly welcome you to visit our factory.
Q: Bus shelter delivery by assemble ?
A: Disassemble to load into the container, but it is easy to assemble by screw.
Q: Can set the working time of the light？
A: Yes，with the timer inside.
Q: Can with solar power？How many working hours workable？
A: Yes, it can use solar energy power, and it can work for 5-6 hours.
Q: Could make customized frame design for LCD?
A: Yes,we have own steel structure frame factory. Can make customized design.
Q: Could you assist inspection from the third party?
A: Yes, we could assist them.
Q: Could your structure be customized?
A: Yes, we can make the structure according to your own design.
Q: Customer’s design & specification acceptable
A: Yes, any size design can be customized.
Q: Do you accept sample order?
A: Yes, sample order is accepted.
Q: Does your structure strong enough?
A: Yes, our structure can reach wind resistance 120km/h ~ 150km/h.
Q: How long is the warranty time for your products?
A: Our warranty time is one year after delivery but lifetime product support is available.
Q: How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q: How to ship the structure?
A: The structure must be shipped by sea, 40HQ container normally.
Q: I haven’t done business with you guys before, how can i trust your company?
A: Our factory is located in Xuzhou, China, and we have been occupied in the sector for more then 9 years, which are more experienced than most trading companies and factories. Welcome to visit our factory at any time.
Q: I would like to ask you if it’s possible to have my logo on the product.
A: Customized logo available based on your requirements.
Q: What are your MOQ?
A :Different products has different MOQ.
If you need a quotation, please contact with us, we will check and give you a more exact and competitive price.
Q: What brand of screen do you use?
A: Original LG screen, we can guarantee each display will pass through strict quality inspection.
Q: What’s your main products?
A: Billboard, light box, bus shelter and LCD/LED display are the main products in our company. We can supply the latest designs or custom make products.
Q:What is the thickness of the light box
A: For the aluminum profile light box，single face 15cm，double face：24cm
Q1:How to order from Big Tree?
A1: First you contact our sales and choose your favorite design or send your designs.
Then you can communicate with us about your requirement,,we will provide professional and experience suggestions to you.
After we can discuss the packaging issue and shipment issues.
Finally, you can choose your preferred payment
Q2:What details you need to make an offer?
A2: Where do you use this products? / indoor or outdoor ? / Whats the overall size ?/How many sets ? / Single side or double side ?
Q3: What is your terms of payment ?
A3: We accept T/T, L/C and Western Union & Paypal.There need 40% deposit by T/T advance,60% balance before shipment.
Q4: Do you provide samples ? is it free or extra ?
A4: We do not offer free sample,customized products need sample cost but will refund the difference to the buyer once batch order is confirmed.
Q5: How long is your delivery time?
A5: Generally it is 30-60 days, it is according to quantity.
Q6 : What about your pre-sale and after-sale service ?
A6: For pre-sale service: BIG TREE have a professional sales team who are willing to answer your question 24/7. We can offer a whole complete solution for your project!
For after-sale service: BIG TREE have 20 years technical team to instruct you how to install and solve your install any problem.
Q7 : What kind of items do you mainly produce?
A7: Our factory mainly professionally manufacture outdoor advertising light box ,outdoor billboard ,bus shelter ,solar light box ,signage and LCD touch kiosk and so on. And our company also have design teams,you could send us you designed pictures,we’ll make them for you if we could produce.
Q8:Are you factory ?
A8: We have factory located in Xuzhou,China. We provide OEM services ,and BIG TREE product have been well exported to more than 35 countries.